Our Customer Service Desk is located adjacent to Michael Hill Jeweller and Anthonys Fine Jewellers.

Customer Service Hours:

  • Mon – Wed, Fri & Sat: 9am – 4pm
  • Thursday: 9am – 6pm
  • Sunday: 10am – 2pm

To speak to our friendly Customer Service team, please contact 3725 8888.


Lost something? Found something?

Lost property is located at customer service adjacent to Michael Hill Jeweller and Anthonys Fine Jewellers.

Contact customer service on (07) 3725 8888.


Anyone can access this with a wi-fi enabled device.

To connect to the service, search your wireless networks, select ‘Free Wifi Mt Ommaney Centre’ and there will be a delay of 20 seconds.

Confirm the terms and conditions and you will be connected.


The ShopMobility service allows our customers complimentary hire of walker, wheelchairs or mobility scooters while visiting the centre.

Equipment is available to be hired out during Customer Service desk hours (see above). To reserve your scooter, wheelchair or walker, please call Customer Service on 3725 8888.

Please book in advance to avoid disappointment.


Mt Ommaney provides reserved disability parking, wheelchair access ramps and disabled toilets, which are located at the Food Terrace and adjacent to Michael Hill Jeweller. Disabled car parks are on each level of the Target and Coles multi-deck car parks, outside the Kmart entry and outside the mall entry in the BIG W car park.

If you require assistance, please contact the Customer Service Desk on 3725 8888.


Parents with Pram Parking
Pram parking spaces are conveniently provided at most entrances to the centre. 40 convenient undercover spaces are also located right by the Food Court entry on the ground level. Just park and stroll right in.

Parents’ Rooms
Our comfortable parents’ rooms are located near the Kmart entrance, in the corridor behind Michael Hill Jeweller and in the Food Court. They offer multiple feeding rooms, child and adult toilets, nappy changing areas, televisions, play equipment and a microwave. A change table is also available in the amenities next to JB Hi-Fi.

Breastfeeding Mums
Mt Ommaney welcomes breastfeeding. Feel free to breastfeed your little one anytime, anywhere in the shopping centre.

Kids’ Playgrounds 

Mt Ommaney’s indoor play area is available for little ones to enjoy, located outside BIG W and Specsavers. Please follow the COVID safety guidelines before visiting the playground. You can find these located at the entrance along with complimentary sanitiser.



A Brisbane City Council community noticeboard is located outside the Kmart entrance to the centre and great for advertising community groups and not-for-profit organisations to promote events and fundraising activities. Please contact the office of Councillor Sarah Hutton if you would like to advertise here.

Electric Vehicle Chargers

Mt Ommaney now has six convenient electronic vehicle (EV) charging stations located near Ultra Tune in the Big W carpark.

Just turn right at the round-a-bout at the main entrance from Dandenong Rd.


What types of EV chargers are available at Mt Ommaney Centre?

  • Mt Ommaney features a comprehensive Elanga EV charging system with a combination of Fast AC chargers and Rapid DC chargers catering to both long-stay and short-stay visitors.

What is the charging capacity and cost for a full charge?

  • It costs approximately $36 for a full charge, applicable to a 0-100% charge on a 60Kw battery capacity.

How long does it take to charge?

  • Charging times vary, typically taking anywhere from a few minutes to 3 hours. The duration depends on the EV battery and the type of chargers being used.

What types of EVs do the chargers accommodate, and what plugs are used?

  • The chargers at Mt Ommaney accommodate 90% of all EVs in Australia and use Type 2, CCS plugs. No additional cables or adapters are required, except for CHAdeMO where its own adaptor is necessary.

When are the chargers available for use?

  • The EV chargers are available 24 hours a day, 7 days a week, providing accessibility at any time depending on availability.

How can I access the chargers?

  • Chargers can be accessed via a mobile app on iOS or Android devices or through RFID of choice. Future loyalty programs are also in the pipeline.

Are government departments able to access the chargers at Mt Ommaney?

  • Yes – Government departments can register their RFID credentials to access the EV chargers.

What is the reliability of the EV chargers?

  • The Mt Ommaney EV chargers boast an impressive uptime of more than 95% and hold a PlugScore rating of 10.

How can I report any issues or problems with the chargers?

  • For any problems, users can contact the service provider, Elanga, at 07 2800 7570 or via email at support@elanga.tech.